Addressing the "Get Genuine Office" Warning in Office 2019, 2016, and 365
Some users of Office 2019 have reported encountering a new yellow-colored warning message that reads, "Get Genuine Office: You may be a victim of software counterfeiting. Avoid security risks and get genuine Office now." This alert can also surface in Office 2016 and Office 365. Surprisingly, even if you have legitimately purchased your Office license and are confident of its authenticity, you might still see this warning. According to Microsoft, your license is not deemed entirely valid for several reasons:
Possible Causes of the Warning
Multiple Installations: You have installed and activated Office on more than one computer using the same license. Typically, Office licenses are restricted to a single PC.
Questionable Reseller: You purchased the license from a dubious reseller. Some websites offer Office licenses at unusually low prices, such as around $10, which is likely not the standard cost for an official license.
Leaked License Key: Your license key might have been compromised and is being used by other individuals. If this is the case, it is advisable to contact Microsoft for assistance.
Steps to Remove the "Get Genuine Office" Warning
To eliminate the "Get Genuine Office" warning, follow these steps:
Disable Office Updates:
Open any Office application (e.g., Word, Excel).
Go to File > Account > Update Options > Disable Updates.
Open Command Prompt as Administrator:
Press Win + X and select Command Prompt (Admin) or Windows PowerShell (Admin).
Run the Following Command:
How to remove Get Genuine Office warning:
Disable Office update
Open cmd (Administrator)
Run:
Code:
cd\
cd C:\Program Files\Common Files\microsoft shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.13628.20274
By following these steps, you should be able to remove the "Get Genuine Office" warning. However, if the issue persists, it may be necessary to review the legitimacy of your license and consider purchasing a new one from a reputable source or contacting Microsoft for further assistance.
